Terms & Conditions

Last Updated: 16-8-2026

Welcome to Mymarwar. These Terms & Conditions govern your use of the Mymarwar website, products, services and online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website or purchasing any product.

1. About Mymarwar

Mymarwar is an online platform offering a curated selection of products inspired by the culture, traditions and everyday needs of Rajasthan, including food products, dehydrated products, traditional footwear, textiles and other selected products.

Business Name: Marwar Essentials
Brand Name: Mymarwar
Business Address: Shanti Nagar B Block, Jalore
Email: info@mymarwar.com
Phone: +917627091520

2. Use of Our Website

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information provided by you during registration or checkout is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not attempt to misuse, damage or interfere with the website or its services.

  • You will not use our website or content for fraudulent or unauthorized activities.

Mymarwar reserves the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications and other information displayed on our website are accurate.

However:

  • Actual product colour, appearance or packaging may vary slightly from images shown on the website.

  • Product dimensions and weights may have minor variations.

  • Traditional and handmade products may naturally have slight variations in colour, pattern, texture or finishing.

  • Product images are provided for representation purposes and may not always exactly reflect the product received.

Such minor variations do not necessarily constitute a product defect.

4. Food and Dehydrated Products

Some products sold by Mymarwar may include dehydrated vegetables, amla powder, spices or other food-related products.

Customers are advised to:

  • Check the product label, ingredients and applicable information before use.

  • Follow the recommended storage instructions.

  • Check the best-before/expiry information before consumption.

  • Store products as instructed on the packaging.

  • Inform us of any known food allergies or sensitivities before purchasing where relevant.

Mymarwar does not provide medical advice. Food products should not be considered a substitute for professional medical advice, diagnosis or treatment.

5. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, Mymarwar may contact the customer regarding an alternative, cancellation or refund, as applicable.

We reserve the right to discontinue or modify products without prior notice.

6. Prices

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time due to:

  • Supplier costs

  • Taxes

  • Promotional offers

  • Market conditions

  • Product or packaging changes

The applicable price at the time of placing the order will generally apply to that order.

Any applicable taxes, shipping charges or additional charges will be displayed during checkout where applicable.

7. Orders

When you place an order on Mymarwar, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. Mymarwar reserves the right to cancel or refuse an order in circumstances including:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment failure

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Delivery restrictions

  • Other circumstances beyond our reasonable control

If an order is cancelled by Mymarwar after payment has been received, the applicable amount will be refunded through the appropriate payment method.

8. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

For cancellation requests, please contact us as soon as possible at:

Email: info@mymarwar.com
Phone: +917627091520

Cancellation eligibility may also depend on the type and status of the product.

9. Payment

We may offer payment methods such as:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Other payment methods made available during checkout

Payments are processed through third-party payment service providers. Mymarwar does not store complete card or banking credentials on its own servers unless specifically stated otherwise.

Orders may be processed only after successful payment confirmation, where prepaid payment is selected.

10. Shipping and Delivery

We aim to dispatch orders within the estimated processing period displayed on the website or communicated to the customer.

Delivery timelines may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Transportation delays

  • Operational circumstances

  • Events beyond our reasonable control

The estimated delivery date is not a guaranteed delivery date unless specifically stated.

Customers are responsible for providing an accurate delivery address and contact details.

11. Incorrect Address or Failed Delivery

If an order cannot be delivered because of an incorrect address, incomplete address, incorrect phone number, customer unavailability or repeated delivery failure, additional shipping charges may apply for re-delivery where applicable.

Mymarwar may cancel the order if delivery cannot reasonably be completed.

12. Return and Refund

Returns and refunds are governed by our separate Return & Refund Policy available on the website.

Before purchasing, customers are encouraged to review the Return & Refund Policy carefully.

Certain products, particularly food and consumable products, may have limited or no return eligibility except in cases such as:

  • Damaged product received

  • Wrong product received

  • Manufacturing or packaging issue, where applicable

Any return request must meet the applicable conditions and time limits stated in our Return & Refund Policy.

13. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact Mymarwar as soon as possible after delivery.

Where required, customers may be asked to provide:

  • Order number

  • Photographs of the product

  • Photographs of the outer packaging

  • Unboxing video, where available

  • Description of the issue

The product should generally be retained until the return or replacement request has been reviewed.

14. Food Product Returns

For hygiene and safety reasons, opened or used food and consumable products may generally not be eligible for return.

If you receive a damaged, leaking, contaminated-looking, expired or incorrect food product, contact us promptly with relevant photographs and order details.

Any replacement or refund will be considered according to the circumstances and our Return & Refund Policy.

15. Promotions and Discounts

Mymarwar may offer promotional discounts, coupons, special offers or seasonal campaigns.

Promotional offers:

  • May have specific validity periods.

  • May be subject to minimum order values.

  • May apply only to selected products.

  • May not be combined with other offers unless specifically stated.

  • May be modified or withdrawn without prior notice.

Coupon codes must be used according to the conditions specified with the offer.

16. Intellectual Property

All content available on the Mymarwar website, including:

  • Brand name

  • Logo

  • Product images

  • Text

  • Graphics

  • Website design

  • Blog content

  • Product descriptions

  • Videos

  • Other original materials

is owned by or licensed to Mymarwar and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell or commercially exploit our content without prior written permission.

17. User Reviews and Content

If you submit a review, photograph, feedback or other content to Mymarwar, you agree that the content:

  • Is truthful and not misleading.

  • Does not violate any law.

  • Does not infringe another person's intellectual property or privacy rights.

  • Does not contain abusive, offensive or unlawful material.

By submitting content, you grant Mymarwar permission to use, display and reproduce that content for legitimate marketing, promotional or website purposes, subject to applicable law.

Mymarwar reserves the right to remove content that is inappropriate, misleading, fraudulent or violates these Terms.

18. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways

  • Courier and logistics providers

  • Analytics services

  • Hosting providers

  • Communication services

Use of such third-party services may be subject to their respective terms and policies.

Mymarwar is not responsible for the independent policies or practices of third-party service providers.

19. Website Availability

We try to keep the website available and functioning properly. However, temporary interruptions may occur due to:

  • Maintenance

  • Technical issues

  • Server problems

  • Internet connectivity

  • Security incidents

  • Events beyond our control

Mymarwar does not guarantee that the website will always be available, uninterrupted or completely error-free.

20. Limitation of Liability

To the extent permitted by applicable law, Mymarwar shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

21. Force Majeure

Mymarwar shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, strikes, transportation disruptions, government restrictions, pandemics, technical failures or other unforeseen events.

22. Privacy

Your use of the Mymarwar website is also subject to our Privacy Policy.

We may collect and process information necessary to provide services such as order processing, payment, shipping, customer support and website functionality.

Please review our Privacy Policy for more information about how your information is handled.

23. Changes to These Terms

Mymarwar may update these Terms & Conditions from time to time.

Updated Terms will be published on this page with the revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

24. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over [Jalore, Rajasthan], subject to applicable law.

25. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products or our services, please contact us:

Mymarwar
Email: info@mymarwar.com
Phone: +917627091520
Address: Shanti Nagar B Block Jalore, Rajasthan-343001

We will make reasonable efforts to respond to customer queries and concerns as soon as practicable.

By using the Mymarwar website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.