Mojari Size Exchange: Checks Before Tags Come Off
THE MARWAR JOURNAL / STYLE & PRACTICAL GUIDES
A mojari size exchange is easier to handle when you understand the seller’s conditions before ordering. Keep the initial fitting separate from outdoor wear, and ask questions promptly if the pair does not suit your feet. Policies differ between stores and marketplaces.
Read the policy for your purchase channel
Check the product page, checkout information and the current return or exchange policy. Note the allowed window, required condition, packaging requirements and contact method. An order placed on a marketplace may follow a different process from one placed directly with the same brand.
Keep a useful order record
- Product link or model identifier and colour.
- Ordered size and stated size system.
- Order number and delivery date.
- The applicable policy and seller conversation.
Do not assume a general guide overrides the terms displayed for your actual order. If a policy is unclear, ask before buying.
Complete a clean indoor trial
Try both shoes on a clean surface using the socks you intend to wear. Walk briefly, stand and sit. Notice toe compression, rough internal pressure and excessive heel movement. Avoid polishing, stretching or adding adhesive fittings during the first assessment; these changes can complicate an exchange enquiry.
Explain the problem precisely
Instead of saying only that the size is wrong, describe where the pair is tight or loose and provide your measurements using the seller’s requested method. Ask whether a different size in the same model is likely to address the issue. A width or shape mismatch may not be solved by adding length.
Who pays the transport cost?
That depends on the applicable terms and reason for the exchange. Confirm collection arrangements, dispatch instructions, costs and replacement availability with the seller. Do not send footwear to an address found in an unrelated listing.
This article is a preparation checklist, not a promise of free exchanges or a particular deadline at MyMarwar. Read the current terms for your order. If you receive the wrong variant or notice a defect, photograph it and contact the seller through the stated channel before attempting a repair.
Explore more MyMarwar guides
Browse MyMarwar, compare mojari and jutti, and review the indoor fit checklist before choosing your pair.