Last Updated: July 30, 2026

Welcome to Marwar Essentials. We are committed to delivering quality products and providing a smooth shopping experience.

Delivery Policy

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders are not processed on Sundays or public holidays.

Delivery Time

• Rajasthan: 2–4 business days
• Rest of India: 4–7 business days
• Remote locations may require additional delivery time.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout.
• Free shipping may be available on selected orders or promotional offers.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via Email, SMS, or WhatsApp.

Delivery Delays

Delivery times may be affected due to weather conditions, courier delays, festivals, natural disasters, or other unforeseen circumstances. We appreciate your patience in such cases.

Return & Exchange Policy

Your satisfaction is important to us.

Return Eligibility

You may request a return or exchange within 7 days of receiving your order if:

• You received the wrong product.
• The product is damaged during transit.
• The product has a manufacturing defect.
• The size received is different from the size ordered (subject to stock availability).

Conditions for Return

To be eligible for a return:

• The product must be unused and unworn.
• Original packaging, tags, and accessories must be intact.
• A valid order number or proof of purchase is required.

Non-Returnable Items

Returns will not be accepted for:

• Products that have been used or damaged after delivery.
• Customized or personalized products.
• Products without original packaging or tags.
• Clearance or Final Sale items.

Refund Process

• After receiving and inspecting the returned product, refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method or bank account, depending on the payment mode.

Exchange

If you require a different size or received the wrong product, we will arrange an exchange subject to product availability.

Damaged or Incorrect Orders

If your package arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with:

• Order Number
• Photos of the product
• Photos of the package

This helps us resolve your request quickly.

Return Shipping

• If the mistake is from our side (wrong, damaged, or defective product), return shipping will be free.
• For customer-initiated exchanges (such as size preference), return shipping charges may apply.

Contact Us

For any delivery, return, or refund-related queries, please contact our support team.

Email: support@mymarwar.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST